When support is needed quickly, for example after a hospital discharge, a carer breakdown or a sudden change in needs, Epitome Care can move fast. We are a registered NDIS provider based in Orange, supporting participants across the Central West of NSW.
Who we can help
- Participants leaving hospital who need support at home
- People whose informal or family carer is no longer available
- Participants who need a new provider at short notice
- People who need emergency respite or Short Term Accommodation
- Participants looking for a SIL vacancy
What happens when you contact us
- We call you back promptly during office hours to understand what is needed
- We confirm your NDIS plan, funding and the supports required
- We arrange an intake meeting, in person or by phone
- We agree a service agreement and start support as soon as staff are rostered
For support coordinators and plan managers
Send us the participant’s details, their plan and the supports needed through our referral page, or call us directly. Please mark the referral as urgent and tell us the date support is needed by.
Supports we can start quickly
- Personal care and daily living support
- Community nursing and complex and high intensity supports
- Community access and participation
- Respite and Short Term Accommodation
- Household tasks and transport
Frequently asked questions
How quickly can NDIS support start?
It depends on your plan and the supports needed. We call back promptly during office hours and start support as soon as suitable staff are rostered.
Can you support someone leaving hospital?
Yes. We support participants being discharged from hospital who need personal care, nursing or other supports at home.
How do support coordinators make an urgent referral?
Use the referral form on our Referrers page or call 0402 294 260. Mark the referral as urgent and include the date support is needed by.
Which areas do you cover?
We are based in Orange and support participants across the Central West of NSW.
Contact us
Call 0402 294 260, email info@epitomecare.com.au or send us a message. Support coordinators and plan managers can also make a referral online.
Office hours: Monday to Friday, 9:00 am to 8:30 pm.